Yes, we follow OSHA safety standards on every job to ensure a safe environment for everyone. If your site has specific safety requirements beyond OSHA, just let us know and we’ll be sure to comply with those as well. Safety is a priority for our team and for your property.

Yes, we’re happy to schedule your service outside of regular business hours or on weekends if that’s more convenient. Our goal is to make it easy for you to keep your business running smoothly without disturbing your customers or staff. Just let us know what works best, and we’ll do everything we can to accommodate your schedule.

Yes, we offer regular maintenance contracts and seasonal cleaning plans tailored to your property’s needs. We’ll work with you to create a schedule that keeps everything looking its best year-round — and takes one more thing off your plate.

Yes, we have a list of past clients and completed projects we can share upon request. Once we know more about your specific needs, we can also point you to examples that are most relevant to your job. Just let us know and we’ll be happy to provide them.

Every project is a little different, and the time it takes depends on the size and specifics of your property. When we give you your estimate, we’ll also let you know exactly what to expect so you can plan with confidence. We work efficiently and carefully to minimize disruption while delivering the highest quality results.

In some cases, certain areas of the building or parking lot may need to be temporarily closed off while we work to ensure safety and the best results. We’ll let you know ahead of time during the estimate if that’s necessary, and we’ll work with you to minimize any inconvenience to your customers and staff.

Not always — it depends on the scope of work and the areas being cleaned. In many cases, we can complete the job while the building remains open, but if certain areas need to be temporarily closed for safety or to get the best results, we’ll let you know ahead of time and work with you to minimize any inconvenience.

We do everything we can to avoid blocking access for your customers or tenants while we work. If there are any areas that must be temporarily restricted for safety or to complete the job properly, we’ll communicate that with you beforehand and coordinate to keep any disruption to a minimum.

Yes, we do recommend notifying tenants and staff ahead of time so everyone knows what to expect. We’ll provide you with a clear plan and timeline that you can share with them, making the process as smooth and stress-free as possible for everyone involved.

Yes, if vehicles are parked in the areas we’ll be working, we’ll need them moved beforehand to ensure a safe and thorough cleaning. We’ll communicate clearly with you ahead of time so employees or tenants know exactly which areas to avoid or clear, and we’ll make the process as easy as possible.

Yes, if staff or customers are present while we’re working, we provide signage and cones to safely guide foot traffic around the work area. Our goal is to keep everyone safe and maintain a smooth flow of activity while we complete the job.

We do our best to minimize any disruption to your deliveries or daily operations. If a delivery or urgent need arises while we’re working, just let us know — we’re happy to pause or adjust so everything continues to run smoothly for you.

No, you don’t need to turn off sprinklers, lights, or HVAC systems. We’re able to work safely around them without any issues. If there’s ever a unique situation where something does need to be adjusted, we’ll let you know ahead of time and guide you through it.

We do run multiple machines, so you can expect some noise while we’re working. If there’s a specific time you’d prefer us to avoid in order to keep noise to a minimum, just let us know when scheduling — we’ll do our best to accommodate your needs and keep any disruption to a minimum.

Once the cleaning is finished and the surfaces have dried, they’re safe to walk and drive on as usual. We make sure everything is left clean and ready to use as soon as possible. If there’s ever a reason to wait longer — such as for a special treatment to fully set — we’ll let you know before we leave so there are no surprises.

If there’s severe weather during your scheduled service, we’ll reschedule to ensure the safety of your property and our team. Light rain typically doesn’t interfere with the quality of the work, but if conditions aren’t ideal, we’ll stay in communication with you and find a new time that works best for everyone.

We typically use the property’s water supply unless other arrangements are made in advance. If no water source is available and we need to leave the property to fill our tanks, there may be an additional charge to cover the extra time and travel. If you have any concerns about water access, just let us know ahead of time and we’ll work with you to find the best solution.

Yes, we’re happy to coordinate with other vendors — like landscapers, property managers, or contractors — to make the process as seamless as possible for you. Just let us know who we should communicate with, and we’ll handle the details so everything runs smoothly.

Payment is typically due upon receiving the invoice. For larger accounts or ongoing contracts, we’re happy to discuss extended terms if needed — just let us know your requirements and we’ll do our best to accommodate them.